Terms & Conditions

At DBP Agency, we value transparency, professionalism, and long-term relationships with our clients. These Terms & Conditions outline the general guidelines governing the use of our website, services, and communications. By accessing our website or engaging our services, you acknowledge and agree to these terms.

About DBP Agency

DBP Agency provides digital marketing solutions designed to help businesses strengthen their online presence, attract qualified customers, and achieve sustainable growth. Our services may include Search Engine Optimization (SEO), Paid Advertising, Social Media Marketing, Website Design and Development, Branding, Content Marketing, Graphic Design, AI Automation, and related consulting services.

Working Together

Every business has unique goals, challenges, and market conditions. To ensure the best possible outcomes, we work closely with our clients to understand their objectives, target audience, and growth expectations.

Specific deliverables, project timelines, pricing, and service details are typically outlined within individual proposals, quotations, or service agreements. In the event of any differences between these Terms and a signed agreement, the signed agreement will prevail.

Client Participation

Successful marketing campaigns rely on collaboration. Clients are encouraged to provide requested information, approvals, feedback, and account access within reasonable timeframes.

Delays in receiving required materials or approvals may impact project schedules and campaign launch dates. We always strive to communicate proactively and accommodate reasonable adjustments whenever possible.

Fees and Payments

Project fees, recurring retainers, and payment schedules will be discussed and agreed upon before work begins.

Invoices are generally payable according to the terms stated within the invoice or proposal. Continued services may be paused if payments remain outstanding for an extended period, although DBP Agency will make reasonable efforts to notify clients beforehand.

Payments made for completed services, strategic work, consultations, advertising management, or custom deliverables are generally considered non-refundable, as resources and time are allocated specifically to each project. However, we remain committed to resolving concerns fairly and professionally whenever they arise.

Marketing Results

Digital marketing can create significant opportunities for business growth, but outcomes may vary depending on industry competition, customer behavior, advertising budgets, website performance, search engine algorithm updates, and many other external factors.

While DBP Agency applies proven methodologies, data-driven decision-making, and industry best practices to maximize campaign performance, we cannot guarantee specific rankings, traffic volumes, lead quantities, or revenue increases.

Our commitment is to continuously monitor campaigns, optimize strategies, and pursue measurable improvements aligned with your business objectives.

Intellectual Property

Clients retain ownership of their existing trademarks, branding assets, and business materials.

Upon completion of a project and settlement of any outstanding payments, ownership of approved deliverables created specifically for the client may be transferred as agreed upon in the project scope.

DBP Agency maintains ownership of its internal systems, workflows, methodologies, templates, and proprietary processes developed to deliver services efficiently.

Confidentiality

Protecting client information is important to us. Information shared during the course of a project will be treated with discretion and used solely for the purpose of providing agreed services.

We do not intentionally disclose confidential information to third parties except where disclosure is required by law, necessary for service delivery, or authorized by the client.

Third-Party Platforms

Many marketing activities involve third-party services and platforms such as search engines, social media networks, hosting providers, advertising networks, and analytics tools.

DBP Agency cannot control changes, outages, policy updates, account restrictions, or service interruptions originating from these third-party providers. Nevertheless, our team will make reasonable efforts to assist clients in navigating such situations whenever possible.

Portfolio and Case Studies

We are proud of the work we produce and may occasionally showcase completed projects, testimonials, or campaign results within our portfolio, marketing materials, or website.

If a client prefers their project to remain private, we respectfully ask that this be communicated in writing, and we will gladly honor such requests whenever feasible.

Updates to These Terms

As our services evolve, these Terms & Conditions may be updated periodically. Any revised version published on our website will supersede previous versions.
Continued use of our services following updates indicates acceptance of the revised terms.

Contact Us

If you have any questions regarding these Terms & Conditions or our services, please feel free to contact the DBP Agency team.

We appreciate the trust our clients place in us and look forward to building partnerships focused on growth, transparency, and long-term success.